1. Home
  2. Community
  3. Troubleshooting and Problems

This website can use cookies to improve the user experience

This website can use cookies to improve the user experience and to provide certain services and functions to users. Cookies contain small amounts of information (such as login information and user preferences) and will be stored on your device.

Enable All Cookies Privacy Policy

Troubleshooting and Problems



Date: 2026-03-16 07:26 | Last update:



If you are having any problems with Contentteller post them here
Topic Information
Responses
Where's the Contentteller CMS System file in the Zip folder
HELLO I don't see Contentteller CMS System File in contentteller zip folder DOES ANYONE KNOW WHERE IT IS?
aldeniangman Troubleshooting and Problems 156
1
188
Problem with search files
Hi,When I try to search for "word", the correct page with search results pops up (files/results/word.html).When I try to search for "word" again, the information pops up that nothing is ...
Sobiech Troubleshooting and Problems 156
4
194
Large database
HelloDo you have any advice about what to do when the CT database reaches 10+GB? Can it be split or can another be created?Thanks
mishima Troubleshooting and Problems 156
3
1232
Gallery screenshots
Hi Philipp.Is it possible to make minor changes to the "files -> image/attachments" function?Currently the link looks like this: www.example.com/files/image/filefile_id.html Can I change it to ...
Sobiech Troubleshooting and Problems 156
4
136
Some questions about CT 2.1.19
I updated the CT 2.1.18 to 2.1.19, but I have some questions / problems (I have OVH VPS SSD 3 with Plesk 12.5 and PHP 5.4.45 / MySQL 5.6.34).1. Do I have to use cadmin/cupgrade.php? When I try to use this, ...
Sobiech Troubleshooting and Problems 156
20
286
Problem with "Manage Comments"
Hello,When I go to MISC - > Manage Comments, I can't change the number of "Entries per page" and I can't go to the second page of comments (file module)...After selecting these items shows a w ...
Sobiech Troubleshooting and Problems 156
4
2512
Problems with charset in meta description and keywords
Hello.When I will add a new file to the database, the description is ok (with Polish special characters), but the meta "keywords" and "description" are incorrect (when the system automa ...
Sobiech Troubleshooting and Problems 156
2
1756
Problem in files_top block
Contentteller 2.1.18 -line 58 in block files_top.php: (...) esselbach_ct_files WHERE news_file > '$odate' (file_status = '0' OR file_status = '3') (...) But I think it should be: (...) esselbach_ct_file ...
Sobiech Troubleshooting and Problems 156
1
2269
I can't disable the option Log RSS Reader
I can't disable the option Log RSS Reader. In my admin panel, it look like that:When I select no and when I click Done button the field is still on the yes and RSS Readers is still logged. All others optio ...
Sobiech Troubleshooting and Problems 156
5
1949
EU cookie law compliant
When I check the option "EU cookie law compliant" as YES and when I click: http://www.mywebsite.com/users/enablecookies/index.html, template "site_login_cookie" is still visible on my w ...
Sobiech Troubleshooting and Problems 156
7
2161
Redirect
When running check for pad updates, I reached this PAD which upon pressing Edit entry redirects to file-portal.net, instead of to the next entry. http://www.networklookout.com/pad/nmemployees.xml Ignore en ...
cosmin Troubleshooting and Problems 156
6
3476
Enable multiple pages on front page
I had enabled "Enable multiple pages on front page" and Google indexed entries "files/page/2.html" 3.html etc. Now I disabled the option "Enable multiple pages on front page", ...
Sobiech Troubleshooting and Problems 156
2
1754
Checking for updates...
I really think you should improve the PAD checking routine. Aside from the bug reported here, http://www.contentteller.com/forums/threads/reviving-dead-pad-files.1443/ , it is also failing to pick updates ...
cosmin Troubleshooting and Problems 156
3
2089
Duplicate PAD files get through when submitted by users
I now have number of of duplicates. One such example is in the attached file. CT won't allow me to submit duplicates through cadmin, but apparently, even if a file has already been submitted by a user thro ...
cosmin Troubleshooting and Problems 156
6
2696
Reviving 'dead' PAD files
Sometimes, when running the "Check PAD files for updates" routine, CT will fail to check some of them, While sometimes the file is indeed missing (the website has been suspended, the site still e ...
cosmin Troubleshooting and Problems 156
1
1597
White page when deleting users from the registration queue
Today I deleted a user who was clearly a spammer, while he was still in the queue, and after he was deleted, I got a white page after the redirection.http://img692.imageshack.us/img692/602/20121117202401.jpg
cosmin Troubleshooting and Problems 156
1
2020
Images for files get mixed up
Like I said in the title. Examples: http://www.file-portal.net/files/details/chrysanth_inventory_manager.html http://www.file-portal.net/files/details/a_ruler_for_windows.html http://www.file-portal.net/fi ...
cosmin Troubleshooting and Problems 156
20
6983
Please fix the handling of "file already exists" case
It's annoying as hell to add a file and be told it already exists. Please add a button to update the file if it already exists. It would be easy to code for you, and it would make it easier for me to popul ...
cosmin Troubleshooting and Problems 156
2
1648
"Published date" of items in RSS feed isn't updated when files are
All those files were updated using PAD polling on October 17th. But the date of the items on the RSS feed only reflects an older date (probably the date when they were first added to CT). On some RSS reade ...
cosmin Troubleshooting and Problems 156
7
2338
Please do something about the database size
As you have now launched version 2.1.16, I am now faced with the problem of the ever growing database, which would make it difficult to restore a backup if something went wrong with the upgrade. My SQL bac ...
cosmin Troubleshooting and Problems 156
9
4128
Ignoring file submissions
I would suggest adding a button to "ignore this update". When running "check pad files for updates", there are apps, for which their creators just make a small change to the version num ...
cosmin Troubleshooting and Problems 156
4
1448
Any way to deal with multiple users registering from the same IP?
I've got one such character that has about 25 accounts with the same registration IP. Edit: I should have specified it is users registering to submit PAD files.
cosmin Troubleshooting and Problems 156
3
1376
2.1.16 Anonymous theme switching stopped working
Like the title says. Tested with firefox15 and IE9.
cosmin Troubleshooting and Problems 156
1
1138
Installed PHPBB 3...
If I enable the bridge to PHPBB3, I can't login into CT anymore. If I disable it, I can login just fine. What am I doing wrong?
cosmin Troubleshooting and Problems 156
12
8150
Data from PAD file doesn't get pulled even though it's there
The large description is there but the field in CT is empty. http://www.stockfusion.net/aura/aura.xml
cosmin Troubleshooting and Problems 156
2
1638
How to reset connection data for a CT installation
I mean database connection data (user and password). I can't remember what they are and they are not cached.
cosmin Troubleshooting and Problems 156
1
1475
SQL error
When trying to approve trackbacks for news.
cosmin Troubleshooting and Problems 156
1
1682
Checking a large number of pad files for updates eventually times out with no error
Like the title says.
cosmin Troubleshooting and Problems 156
2
1738
Problem when checking PAD files for updates
If a PAD file fails during "Check PAD files for updates" (timeout for example) and you choose to try again a later, another (duplicate) record is created for the file. See picture.
cosmin Troubleshooting and Problems 156
2
1815
White Page when checking PAD files for updates
This occurs after an update to a PAD file is found and I press "Edit entry". Apparently the file gets updated, but pressing the button somehow makes the script break. Attached a screenshot. File ...
cosmin Troubleshooting and Problems 156
11
2503
Links to related files don't work
See here for instance http://www.file-portal.net/files/details/aiseesoft_ipod_to_mac_transfer.html In my case at least, there are no clickable links. It's a very nice idea, it makes the site more engaging ...
cosmin Troubleshooting and Problems 156
1
1565
Can't insert variables in templates
The PHP parser found the following syntax error in the template:Parse error:syntax error, unexpected T_STRING, expecting ']' in /home/cleahost/public_html/forex/classes/class_templates.php(90) : eval()'d c ...
cosmin Troubleshooting and Problems 156
2
1951
2.1.15 broke news module
http://www.file-portal.net/news/story/adobe_adds_silent_updates_to_flash_player.html All I have is a blank page. Nothing changed. Good thing I backed up the database, I guess.
cosmin Troubleshooting and Problems 156
7
3078
Errors in file module when processing queue
The MySQL database of this Contentteller Content Management System installation has encountered the following problem: The MySQL database server has returned 1054: Unknown column 'fileelated_id' in 'field ...
cosmin Troubleshooting and Problems 156
1
1732
trying to login when you are already logged in causes an infinite loop in Avant Browser
This happens when trying to login from the frontpage using the password autofill and running the browser in private mode.
cosmin Troubleshooting and Problems 156
1
5166
News teasers - where are they?
I can't find how to edit the positioning of my teaser for this article. http://www.file-portal.net/news/story/adobe_adds_silent_updates_to_flash_player.html Are the teaser images stored in the database as BLOBs?
cosmin Troubleshooting and Problems 156
1
1636
Updating templates from php/html files in the import_export files doesn't work
I exported a template I have been working on to php/html files. Downloaded them, ran a search/replace on them and uploaded them back. "Ran the Update Template Set from HTML/PHP files" again. I se ...
cosmin Troubleshooting and Problems 156
1
1086
Redirect 302 for old links
I have a question about old links in my domain. When I click, for example www.mydomainname.com/oldlinkhere.html, I am redirected to www.mydomainname.com (Redirect 302), so Google is still indexing this pag ...
Sobiech Troubleshooting and Problems 156
6
1855
CT doesn't recognize data imported using PHPMyAdmin
I exported all the tables between ct2114esselbach_ct_files and ct2114esselbach_ct_filesundo and I imported them into a different installation of CT. The problem is they are not visible after import. in the ...
cosmin Troubleshooting and Problems 156
2
969
This file has no primary download URL
but it does: http://www.senomix.com/pad/senomix_timesheets.xml
cosmin Troubleshooting and Problems 156
9
1879
"This file does not exist" when following the link from the frontpage
But it is there. I even edited it and the CMS said it was successfully updated.
cosmin Troubleshooting and Problems 156
4
1118
How to import those old ready-made templates into the latest version
This one for instance: http://www.contentteller.com/forums/threads/newsportal-theme.100/ Are they still compatible? I tried to import it into 2.1.14 and it didn't seem to be recognized.
cosmin Troubleshooting and Problems 156
1
875
Previewing template changes
If I edit a template and then press prevew to see the changes, if I press "Click here to return to previous page]" all the edits are lost. This can be quite annoying if losing a big edit. Make it ...
cosmin Troubleshooting and Problems 156
0
756
Knowledgebase error
cadmin/index.php?action=editknowledgebasepreferences
cosmin Troubleshooting and Problems 156
2
871
Tickets module is inactive but is displayed in the top menu
Like the title says.
cosmin Troubleshooting and Problems 156
1
773
SQL Error 2.1.14

cosmin Troubleshooting and Problems 156
3
1148
You entered the wrong security code
When enabling CT's native captcha this seems to happen regardless of how many times I type it (not to mention it doesn't get replaced if I refresh the page).
cosmin Troubleshooting and Problems 156
12
2924
Submitted news never reach the news queue
Like the title says. Don't know if it's a settings problem (I think it's more likely a bug), but I submitted a news article using http://www.file-portal.net/news/submitstoryadd/index.html and even though i ...
cosmin Troubleshooting and Problems 156
8
1668
Can't delete comment on article
I've received a spam comment on an article and deleting it from cadmin doesn't work. I've tried several times. I press the delete button, the message box comes up asking if I'm sure and then it says it was ...
cosmin Troubleshooting and Problems 156
1
752
No error checking for PAD files
See this for instance: This PAD file http://www.openbkf.com/canbkf.xml it's empty and yet it was accepted and went to the queue. You should have some kind of validation routine for such cases of missing fi ...
cosmin Troubleshooting and Problems 156
2
1278

There are no new postings this week. Why not register on this website and post something?

Category Name Latest
Installation and Upgrade 27

Need help installing or upgrading Contentteller? This is the place to ask

Installation and Upgrade

import rss feed
upgrading from 2 to 3
Upgrade from 21x to 3x Guide
The MySQL database server has returned 1060: Duplicate column name 'newsfile_status' while executing
General Questions 916

Having questions about your Contentteller installation? Post it here.

General Questions

Account blocked as soon as I registered
Will there be new versions of Contentteller?
2.1.18 Update #5: Acquire PHP 7.x Support
2.1.18 Update #4: Forum Integrations PHP 7.x Update
Troubleshooting and Problems 156

If you are having any problems with Contentteller post them here

Troubleshooting and Problems

Where's the Contentteller CMS System file in the Zip folder
Problem with search files
Large database
Gallery screenshots
Feedback and Suggestions 124

Use this forum to post your opinion on Contentteller

Feedback and Suggestions

Contentteller 3.0.27 released
Contentteller 3.0.26 released
Contentteller 3.0.25 released
Contentteller 3.0.24 released
Import 6

Use this forum if you need help with Acquire, an import module to import the data from other applications to Contentteller

Import

Import from Wordpress?
need a bit of help with import and a few others
Editing Admin Section
Remove software news from frontpage
Templates and Styles 54

Do you have templates or styles you want to share? Need help with customizing? Post it here

Templates and Styles

Suggestion for bookmarking services
Import templates from XML file doesn't work
Rounded corners
Add a link to the navigation bar
Modules and Blocks 16

Use this forum to talk about modules and blocks

Modules and Blocks

Glossary
Create Custom modules
Block syntax
New Forum Topics Block
Deutsch 60

Deutsch

Contentteller 2.1.18 verfügbar
Contentteller 2.1.17 verfügbar
Contentteller 2.1.16 verfügbar
ist für die aktuelle Version nach wie vor framework notwendig?
PHP, HTML and Website Design 2

Talk here about website design and get help with PHP and HTML

PHP, HTML and Website Design

Usability is Important for You to Achieve Your Purpose
Adding more 'Social Links' to CT.
Server Configuration 1

A forum for server related questions such as PHP or database optimizing help

Server Configuration

Mysql user rights
Site Showcase 3

Running Contentteller? Then use this forum to showcase your website and get feedback.

Site Showcase

PedalToTheMetal.Com
IdlePaws.com
Warp2Search.net
The Lounge 7

A forum for anything you want to talk

The Lounge

totally unrelated: Progeny Debian Linux 1.0 Newton
So WHY you banned me??
Could you please help with questionnaire about CMS:), please get involved, Thank You
Hi to any of the XenForo gang....